Sales Advisors - Part Time (25hours per week)

Posted 8 January by JLD Recruitment Ltd

An exciting Temp to Perm opportunity working in a supportive and intimate team environment where you will have the potential to develop and progress and earn performance related bonuses.

Location: Deeside

Start Date: Monday 10th February 2020

Type: Temporary with a view of going permanent after 13 weeks (depending on performance)

Salary: £8.54 per hour

Hours: 25 hours: 5 hours per day with a choice of start times between 10:00 and 12:00, working 1:2 or 1:3 Sundays with a day off in lieu the following week when working a Sunday.

Training: 3 weeks Monday - Friday 10:00 - 17:00 and then on to shift pattern *No holiday can be taken during training

Role Purpose Statement:

  • To develop profitable sales growth through existing and prospect customers in accordance with the business development plan
  • To meet and exceed sales and quality targets
  • To deliver excellent customer service in terms of the
  • To assist in the achievement of the department’s targets and objectives ensuring profitable sales growth is met / exceeded.

Key Accountabilities & Responsibilities

  • To work with the Telesales Management and contribute towards operational plans that deliver the telesales strategy
  • To develop profitable sales growth of the Company range of products/services by meeting/exceeding set sales targets.
  • Using effective planning to initiate and accept customer orders by telephone in accordance with established procedures and quality standards.
  • Develop sound knowledge of customer's needs, competitor activity and the Company's products/resources.
  • Respond to customer complaints/enquiries in accordance with established procedures and quality standards
  • Foster and maintain customer relationships
  • Identification of changes to improve both personal performance
  • To cooperate in the centres compliance with the Company’s Health and Safety policy
  • To comply with all HR procedures, i.e. discipline, recruitment, etc
  • To maintain understanding of product range
  • To work effectively with other individuals and teams and achieve company objectives
  • To plan work load to optimise customer contact

Knowledge, Skills & Experience:

  • Previous experience in sales related role working to SLA’s, KPI’s and targets ideally
  • Contact centre/corporate clients experience
  • Will consider candidates without experience in an office environment i.e. retail if there is evidence of working to targets and has a strong personality and strong sales aptitude
  • Good keyboard skills
  • Able to pick up IT systems

Essential:

  • PC literate
  • Verbal communication skills
  • An ability to work in a pressured time critical environment
  • Literacy and numerical skills
  • Customer facing skills
  • An ability to work effectively within team
  • Objection handling and questioning

Desirable:

  • Food knowledge
  • Sales ability

Competencies:

  • Customer Focus
  • Team Player
  • Communicator
  • Self motivated
  • Time management

Required skills

  • Business Targets
  • Communication Skills
  • Customer Service
  • Telesales
  • Keyboard Skills

Application questions

Are you confident with telephone sales and working to targets?
Are you looking for a long term career to progress and develop?
Do you have previous experience working in a call centre environment?

Reference: 39686681

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