Sales Advisor

Posted 2 January by Interaction Recruitment
Easy Apply

Contact Centre - Inbound and Outbound roles available (Travel Department) 

Southend on Sea 

Full time 
£15,500 + monthly performance bonus 

Variety shifts examples 8am-4.30pm, 9am-5.30pm, 10am-6.30pm, 9.30am-5pm. Work 2/6 weekends

Brief: 

Working as part of the Inbound Team on a 37.5-hour week, on a rota basis including 

weekends and evenings and Bank Holidays. The Company operates on a 365 day a year, 7 days a 

week basis, so some flexibility may be required to meet future business change. 

Purpose of the role: 
To ensure that all inbound telephone enquiries are dealt with proactively and effectively. Staff must ensure that all quotations and sales are dealt with in a compliant manner. 

Duties and Responsibilities: 
· To proactively deliver compliant sales in order to ensure the consistent achievement of any agreed individual

sales targets. 
· To represent the Company in a professional and courteous manner at all times. 

· To support other team members in ensuring the achievement of any agreed team business objectives. 

· The accurate recording of all client data on our relevant systems/databases. 

· To own and proactively approach self-development, thereby ensuring competence in role is consistently above the required regulatory level. 

· Respond positively and accurately to all product and process questions raised by customers and/or colleagues. 

· To demonstrate flexibility to meet the needs of the business from time to time.  

· To support Managers to manage the key risks within your department. 

· To ensure that you conduct your role in accordance with AFC policy (to act honestly and with integrity) and to report any suspected incidents of fraud and corruption. 

· To adhere to all Company Policies and Procedures, including Health & Safety, Equal Opportunities, Data Protection, Code of Conduct, Security, IT and Internal Control Financial Regulations. 

· To undertake any other duty or responsibility that may reasonably be allocated by your Manager/Company’s Senior Management Team. 

Critical Competencies: 

· Communication/Influence 

· Commitment 

Apply now!

Reference: 36924469

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