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Sales Advisor

Posted 13 March by Search Consultancy Easy Apply Ended

Job Title: Sales Advisor, Trader Sales, Retail Sales, Business to Consumer

Job Type: Temporary to Permanent

Industry: Sales and Service

Location: Salford

Salary: £8.00 per hour plus Quarterly Bonus

We're currently looking for Business to Consumer Sales professional to work within a retail environment based in Salford. This is a blended role, 80% phone based and 20% face to face were you'll be speaking with existing customers (trades people) and advising them on products.

This is a friendly, supportive company with great career progression and the successful candidates will be looking for a long term career and not a stop gap.

Hours of work:

This role is a full time position on a rota basis working shifts between 9.00am-6.00pm Monday to Saturday and 10am-4pm a Sunday (40 hours) Applicants would be expected to work at least 1 day at the weekend.

The Job:

Providing excellent telephone based customer service, ensuring that information given is correct and queries are dealt with promptly

Call existing customers and offering information on the products and services we offer

Dealing and responding to customer emails through our in house ticket system ensuring all queries are actioned within a reasonable time frame

Providing face to face customer service in store

Taking ownership of customers' queries and resolving them, in a timely manner

Pro-Active Customer Service - Making outbound calls to new customers

To liaise with other departments to ensure the daily operation runs smoothly

Supporting the Marketing Department with promotional activity as required

Ability to give guidance and advice on products we offer

Requirements:

Exellent computer skills
Take pride in performance
Be self motivated and driven to succeed
Strong communication skills
Have a strong understanding of customer services
Be a high-performing individual with proven experience of working with other Colleagues, to achieve and meet the company's objectives

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Reference: 34673352

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