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Sales Advisor

Posted 18 April by Journey recruitment Ended

Do you have sales experience? Are you looking for a new opportunity?

We are currently recruiting for a Sales Advisor position, located in Wokingham, paying from £18,000-£25,000 depending on experience.

Our lovely client based in the centre of Wokingham is looking for a motivated individual looking for a role that incorporates both Sales and Customer Service. Full training will be provided (one-to-one, on the job and group training), in a friendly environment!

JOB SUMMARY

To constantly provide an excellent service to clients and to maintain a good sales performance. To assist the managers in ensuring the smooth running of the office and to offer help and suggestions for improvement.

MAIN DUTIES & RESPONSIBILITIES

  • To actively improve the sales results of the branch by improving personal selling skills and customer care skills
  • To actively improve customer care and cross-selling by telephoning clients at times agreed by the branch manager, notably a few weeks after sending out documents
  • To actively improve cross-selling by `listening` for opportunities, e.g. a customer advising a change of address
  • To learn how to deal with outgoing post and to take responsibility for ensuring that general diary lists are kept up to date
  • To organise and keep your own work area tidy
  • To answer telephone calls within three rings, and to deal with client queries / requests politely and efficiently within your capabilities.
  • Seek assistance from, or refer client to, branch manager or assistant branch manager where necessary
  • To deal with customer queries / requests at the counter, as above

HOURS

  • Monday - Friday 9-5:30pm
  • Alternate Saturdays 9-1pm

SALARY

  • £18,000-£25,000 DOE

Required skills

  • Calls
  • Customer Care
  • Queries
  • Sales
  • Sales Executive

Reference: 33118496

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