As a Sales Advisor, you'll be enthused about supporting the Managers in your store and will be the first point of contact for most of our customers; driving store sales and achieving KPI’s, selling merchandise and insurance, following up on enquiries and advising customers on the best solution for their particular needs, dealing with administration and ensuring all standards are maintained.
Having gained experience at a similar level in the retail or sales sectors, you’ll be confident, flexible, a team player, possess strong selling and communication skills and have a good knowledge of MS Office. Ideally, you’ll be located within 30 minutes travelling time of the store.
Our stores are open 7 days a week and our full time staff work a 40 hour week to cover the following hours on a rota basis:
Monday to Friday: 8.00 am to 6.00 pm
Saturday: 9.00 am to 6.00 pm
Sunday: 10.00 am to 4.00 pm
Forget everything you thought you knew about storage because at Big Yellow, we're not about boxes - we're about people. Which is why we're on the hunt for like-minded people - to help us provide amazing service to our customers.
Customer service with a difference
This isn't just sitting at a till, and it definitely isn't moving boxes - in fact we don't encourage it. This is a customer service business with a big difference, as we get a huge variety of people coming through our doors. From house movers, to entrepreneurs looking to store their stock or even collectors looking to store the weird and wonderful, you can expect a day to day that's never the same.
Plenty of perks
Plus we're big on looking after our own people too, offering plenty of perks to say thanks for all their hard work. From days off on their birthday to our WOW awards - cash prizes to reward great customer service.
A company that's going places
Big Yellow is Britain's fastest growing and number 1 self storage company. We're full of ambition for our company and want people who share in that ambition. People who want to make their mark with great customer service...and who get stuck in with helping Big Yellow continue to be great.
A lot goes on behind yellow doors. We look forward to having you as part of our team.
- Customer Service