CS Healthcare is a not-for-profit organisation that provides excellent health insurance to our unique marketplace of Civil Service and Public Sector workers and their families. We pride ourselves in providing exceptional customer service to our clients and are always working harder to improve our quality of service.
We are currently seeking an enthusiastic and customer-focused Insurance Sales Adviser to join our energetic and passionate team! This is a vital role to the success of our organisation, as you will be speaking with new and potential customers and adding to the growth of CS Healthcare.
About the role
- Answering inbound calls from prospective members and calling warm leads
- Acting as the first point of contact, presenting insurance quotes and converting enquiries
- Matching CS Healthcare insurance products/services to customer needs and following prescribed sales call scripts
- Responding to new insurance enquiries and requests for information by letter, e-mail or phone
- Guiding new customers through application process
- Processing insurance requests received through various means
- Professionally dealing with customer complaints
- Exceptional telephone manner and strong customer service skills
- Telephone based sales experience
- Demonstrable experience working to targets
- Proactive in your approach to build external and internal relationships
- Committed to developing further knowledge within insurance and a keen interest in private medical insurance
This is a fantastic opportunity for a self-motivated and target-driven Insurance professional to further develop their sales skills and gain insight and knowledge into the world of Private Medical Insurance! Working within a newly structured and vibrant team, this dynamic role offers genuine career progression and a supportive learning environment.
CS Healthcare is an equal opportunity employer that bases its hiring decisions on the skills, qualifications and experience of their candidates and does not discriminate on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.
If you’re a Sales and customer service professional within Insurance looking to broaden your career in the insurance industry, please apply now for an immediate start.
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