Sales Administrator

Posted 20 October by Northampton Commercial
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Sales Administrator

Reporting to: Head of Sales and Marketing

The Role:

To provide general administration support to the sales, membership and testing administration teams, including all the co-ordination for training courses.

Main duties:

• Support the sales team with general administration including but not limited to clients quotes and follow-ups, invoices as well as queries with testing results.

• Using all our systems which included but not limited to our CRM, LIMS and customer portals.

• Dealing with booking-in queries for samples and liaising with our clients directly as well as liaising with the sales and testing teams.

• Produce the weekly sales meeting minutes and check actions completed - review at weekly meeting.

• Produce monthly sales reports.

• Co-ordinate visit reports and follow up actions from sales team visits and prompt actions required.

• General administration and management of the testing failure log.

• Manages the training @email and the online training platform

• Providing the administration to the company members by producing the annual certificates and working with the finance team to manage the membership database.

• Training administration from start to finish. This includes liaison with the venues, caterers, trainers and the sales team and supporting with the creation of training manuals and swatches for the relevant courses.

• Setting up the training room for on-site training courses, includes check-ins during the day and returning the room back to normal.

• Training feedback follow-ups.

• Other duties may include as required the booking of hotels, meeting buffets & making tea & coffee for guests and any general office administration to support the smooth running of the business

• Supporting the daily testing administration team for booking-in including but not limited to receiving and booking-in samples and arranging sub-contracting and supporting with the sending of reports.

What We Are Looking For:

• Ideally degree educated in a business related subject, must have a minimum of 5 GCSE’s Grade C or above or equivalent qualifications that must include English, Maths and a Science

• Be able to demonstrate proven experience as an administrator with good organisational skills and rigorous attention to detail

• Customer service experience and the ability to communicate effectively, both verbally and in written form is essential

• A positive "can do" attitude and ability to work to tight deadlines and competing demands in a busy commercial environment

• Demonstrate initiative and ability to multi-task and plan work effectively and work on their own or as part of a team

• Computer literate and confident using Microsoft Office and ideally have experience with data management systems such as CRM’s

• A flexible approach to working additional hours when required

Reference: 42679757

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