Sales Administrator

Posted 14 August by Lumen Consulting Limited
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Job Title Sales Administrator

Hours Monday to Friday 7:30am - 4:30pm (flexibility required)

Holiday 28 days including public holidays

Salary £18,000 - £23,000 basic starting salary with introduction to company bonus scheme following a successful three month trial period and full salary review after successful six month probationary period.

Probation Six months


Established in 1976, our client is a well-established supplier to both the independent and national retail industry with inspirational indoor and outdoor lifestyle products. They design and supply both branded and white label ranges.


  • Disciplined, self-motivated, professional individual.
  • Happy team player
  • Conversant in Excel (intermediate to advanced), word, and other Microsoft packages.
  • Good attention to detail.
  • Methodical and able to work to timelines.
  • Able to scope and stream the workload.
  • Confident telephone manner.
  • Significant related work experience within retail ideally
  • Check all work for accuracy and quality
  • Ensure all work output upholds brand identity and integrity.

Key Roles and Responsibilities

  • Answering incoming calls and dealing with the subsequent enquiry in a professional manner.
  • Oversight of detailed customer service and Customer care.
  • Controlling the Sales order processing and sending to third party warehouse when stock is available.
  • Detailed follow through of multiple retailers’ unique processes.
  • Authorising the dispatch of orders and follow through to ensure all is received in a timely and well-presented manner.
  • Providing stock reports for field sales representatives on a weekly basis.
  • Weekly sales reports.
  • Database management.
  • Oversight of customer credits, claims and invoicing.
  • Other general office duties as required.

Reference: 35725662

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