Sales Administrator - Surbiton - £18k to £20k
Our client empower the IT Channel, bringing innovative solutions from vendors to market, helping their reseller partners grow a profitable business.
This is an incredible first step into a fantastic career path that offers challenge, financial reward and growth.
Security, Wi-Fi and virtualisation are the hottest sectors in IT, and our client will provide everything you need to help develop your career and achieve success providing fantastic product and sales training.
We’re looking for sales administrators to join their Sales & Account Management team, providing essential support for inbound requests from our customers for information, quotes and updates, while providing forecast and account updates to management.
What you’ll do
Key activities include:
Inbound Enquiries: Receiving inbound enquiries from customers for new business and renewal quotes, pricing and product information
Quotes Requests: Making sure quotes are done in a timely fashion and keeping with SLA’s (certain accounts have 2-hour turnaround times
Quote Accuracy: Ensuring all quotes are correct and accurate, with all information included where necessary (so understand opportunities for up-sell, complimentary products, professional services, etc. as well as following business processes for expiry date, required information, etc.
Renewals: Ensuring all renewals are up to date on system and been quoted at least 90 days prior to renewal date.
Managing pipeline: chasing opportunities and making sure the CRM system is up to date.
Product Knowledge: the role requires a good level of commercial understanding of the Client product portfolio
Relationship Building: building strong partnerships with customers, cross all departments, and ensuring they are correctly profiled and up to date on the CRM system.
Technical Requests: arranging demos, webinars or support enquiries from customers
What does a successful candidate look like?
Highly focused, with a clear attention to detail
High level of numeracy
Ability to manage highly intensive workloads
Good multi-tasking ability
Outgoing, confident and a great communicator
Able to interact effectively with all levels of management and staff, internally and externally
Immediate interviews are available for the right candidates so please get in touch to apply with a cover note demonstrating why you are a great match for this opportunity!
Due to high response levels only suitable candidates will be contacted back on this occasion but your details will be retained by We Work Recruitment for future job opportunities unless stated otherwise on your application that you do not wish us to hold your details to seek out other suitable roles for you.