Are you a strong administrator who likes to work on something from start to finish?
Someone who is confident on excel and can work your way around formulas?
If so then is role may interest you....
Due to successful growth, our client is pleased to be looking to recruit a Tenacious Sales Co-ordinators for their fast moving and very busy office.
You will be in a team of 4 co-ordinators and 1 team leader in an open office based in the Morecambe Area.
To support the designated Sales Manager’s to ensure that all regulatory and commercially required information is accurately completed and recorded so that customer requirements can be profitably met, on time, in full, first time. In addition, to have responsibility for one of the Specialist Areas detailed
To receive and accurately input all orders/service requests for all specified sites, adhering to the following procedures: Customer Set-up Procedure, Customer Application Procedure, Quote and Sales Order Procedure. Liaise with relevant departments with regard to availability, transport and documentation to ensure that customer requirements can be met in full.
provide ad-hoc reports as requested by the customer.
Take accurate information from customers regarding complaints and enter onto Workbench.
Ensure that customer queries are progressed to a satisfactory conclusion, liaising with the appropriate departments. E.g. new enquiry, invoice query, customer account query. Liaising with customer on rejected material.
Maintain a friendly and professional working relationship with the Area Sales Managers in a supportive role. To ensure that the Area Sales Manager is kept fully informed of all relevant customer activities and information to enable them to carry out their role effectively.
Ensure that all e-NCRs are completed by month-end, in line with the NCR Procedure, and in liaison with the Area Sales Manager.
Collate and reconcile monthly invoice for specified customers pulling data from Lab system & SAP
Ensure that all invoices and credit notes are raised on a daily basis following the Invoice Procedure.
Deputise in the absence of your team member during sickness and holidays etc.
Ensure that general administration is accurately completed or issued on a timely basis. This includes issuing company literature and Duty of Care packs and keeping the Duty of Care calendar up to date with customer details and site where D of C is carried out.
Maintain and update the SAP data base on a regular basis. Adhering to the housekeeping procedure. This includes archiving old data, redundant customers and deleting orders that have not been used.
Other Essential Skills:
• Planning & Organising
• Result Orientate
• Team Player
• Customer Satisfaction
• Microsoft office- daily user of excel
Salary 18K plus
For further information on this vacancy please call Rachael Wilkinson on 01524 380229 or send your CV to Rachael.email@example.com
Reed Specialist Recruitment Limited is an employment agency and employment business