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Sales Administrator

Posted 23 May by Ability Matters Group Ended

The Customer Operations department have a new and exciting opportunity for a talented and ambitious individual to join the business as a Sales Administrator in the Customer Service function of the department.

About Us:

The Ability Matters Group (AMG) is a leading provider of prosthetics, orthotics, wheelchair services & products, serving the needs of more than 75,000 patients at 30 centres across the UK and Ireland.

We have an exciting opportunity for a Sales Administrator to join our team. We have an excellent record of people progressing within the organisation and therefore welcome applications from ambitious and talented individuals who are looking to develop their careers with a forward-thinking organisation.


  • Sales and Purchase Ordering & Administration
  • Efficient and Accurate Customer Communication
  • Processing Return Information & RMAs
  • Query and complaints handling
  • Management of Back Orders
  • Management of Sales Support

Key Skills & Experience:

  • Excellent organisation skills and attention to detail
  • Strong verbal and written communication skills, with a good level of written and verbal English
  • Good listening and patience with customers
  • Excellent team work skills, implementing established communication and coordination skills
  • Attentive to the needs of colleagues and the team
  • Ability to work under pressure and to tight deadlines
  • Effective in switching between different tasks promptly
  • Ability to handle unexpected problems with an organised, thought-out and effective approach
  • Responsible for own learning and development
  • Promptly able to follow instructions, policies and processes, using effective learning method
  • Strives to increase product knowledge
  • Self-motivated and can-do attitude
  • Motivated and pro-active to push the boundaries of excellence
  • Committed and passionate about delivering excellent customer service

Required skills

  • Communication Skills
  • Customer Service
  • Order Processing
  • Organisational Skills
  • Patience

Reference: 34620185

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