In this role, you would be responsible for identifying the customer's needs and then offering them the best products and solutions. Rapport and relationship building is a big part of the role, and you will need to understand each customers enquiry fully to be able to assist them to a high standard. There will be days where the Telephone based work is quite heavy, however you will also complete administration duties and assist the team in multiple ways. They have a very team player atmosphere in their office, and so need flexible members who can chip in elsewhere if the work rate requires it.
To be considered for this opportunity, it is a strong preference to our client that you have worked in a hardware store or somewhere similar previously, as this means you will have knowledge of some of their products already and have faced similar enquiries. Please note, this can be at any level in this environment, from General Assistant to Specialised Assistants. Or have experience in High Volume Office environment.
You will also need to drive due to location and have a Customer Friendly approach, always going the extra mile to ensure customer satisfaction is high.
For your efforts, you will be rewarded with a salary of £16,000 work in an enjoyable environment
- "Administration" "Incoming Calls" "Hardware" "Safety Supplies" "Speaking With Customers" "Processing Orders"