Our client is a family owned engineering business based in Newcastle under Lyme, Staffordshire.
To support growth within the department they are recruiting for a new member to join their Sales Office Administration department. Working within an existing and highly motivated team your duties will include the following:
Administrative support to the sales department
Book project enquiries and orders onto the in-house CRM system
Research sales enquiries against defined criteria to select the appropriate actions required during the booking on process.
Contact customers to obtain additional contact/project information as required
Access web portals to identify and print out all necessary project documents including technical drawings
Update and maintain existing client database
Other ad-hoc administrative duties
Provide reception and switchboard cover when required
Skills & Experience
Ideally we are looking for candidates who possess the following attributes:
Construction, Merchant, Trade knowledge/experience will have a distinct advantage
Knowledge of construction tender process - desirable but not essential
Experience of CRM and high proficiency in office based programs such as MS Word, Excel etc.
Ability to handle large volume of incoming emails.
Be highly organised and able to prioritise accordingly
Self-motivated and enthusiastic with good attention to detail.
Excellent customer service and communication skills
Monday to Friday (40 hours)
Half an hour unpaid lunch break
25 days holiday entitlement plus 6 bank and 2 public holidays
- Sales Administration