Sales Administrator

Posted 6 February by Room At The Top Recruitment

Sales Administrator

We have an exciting opportunity to work for our established client based in Hoddesdon. Our client is looking for an experienced Sales Administrator/ Customer Service person to join their busy team. This is permanent position, the hours are 37.5 hours per week, Monday to Friday 9:00am to 5:30pm. The salary for this position is between £18K- £23k depending on experience.

Responsibilities:

  • Answering phones - dealing with calls or transferring if necessary
  • Dealing with Visitors, Couriers & Deliveries
  • Processing Consumable Orders

- Arranging dispatch of machines/consumables

- Manifests

- Despatch labels

  • Processing Machine Orders

- Invoicing

- Finance

- Updating stock database

- Updating customer database

- Ordering machines

- Arranging installation/delivery

- Arranging payments

- Daily service meetings & updating report/Sales Board

  • Sales Enquiries

- Updating Database with details and all following actions

- Pass to relevant salesman

- Tracking Enquiry

  • Processing requirements for demonstration/showroom kit
  • Correspondence - written or emailed

- Enquiries

- Quotations

- Service & Supplies Agreements

- General

  • Processing outgoing post
  • Tidying of showrooms
  • Filing, ordering of Office Supplies
  • Visitor refreshments/catering
  • Updating Price Lists for consumable, machines & maintenance
  • Registering & processing service leads
  • Sage/Equinox database updates

Key Skills

  • Conscientious, accurate with strong customer service skills
  • Clear written and verbal communication skills
  • Good level of numerical skills, and attention to detail
  • Ability to liaise with external and internal contacts at all levels
  • A good team player

Qualifications

  • Microsoft Word, Excel, Outlook
  • Intermediate IT literacy skills
  • Experience in Customer facing or customer services roles
  • Ability to learn technical knowledge of products
  • Excellent communication skills

Required skills

  • Admin
  • Customer Service
  • Invoicing
  • Sales

Application questions

Do you have strong IT skills?
Do you have customer service experience within an office environment?
Do you have good communication skills?
Do you have experience in using Sage or Equinox?

Reference: 34407749

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