Sales Administrator/Order Processor

Posted 11 October by ASA Consulting Services Ltd
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Our client is recruiting for a Sales Administrator/Order Processor to join their team. The main purpose of this role will be to provide a second to none customer service experience. You will be a confident and team-oriented individual and enjoy working in a fast paced office. The role is based in a in a modern working environment.

Key responsibilities:

  • Liaising with customers and dealing with enquiries via telephone and email
  • Providing quotations
  • Resolving customer service issues, reviewing stock for replacements, arranging deliveries and collections, providing POD’s etc.
  • Back order management
  • Upselling on incoming orders with existing customers
  • General administrative tasks

Skills & Experience:

  • A minimum of 2 years experience of working in a similar office based position
  • Strong communication skills including both telephone and email
  • Professional telephone manner
  • Ability to resolve problems effectively
  • Organised with a can-do attitude, willing to learn and able to handle surprises.
  • Customer focused and enthusiastic.
  • Strong attention to detail.
  • Team orientated with the ability to work on own initiative.

Reference: 39118938

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