Sales Administrator & Complaints Handler

Posted 15 May by Cordant People Easy Apply

We need to recruit two people for the Customer Services/Complaints role.

The following is a brief spec of what the role involves:

  • Office based - customer services and complaints admin
  • Manage customer complaints - and solve issues - delivery, damaged items, returns etc
  • Handle calls and general customer queries
  • Email customers - solve issues, explain
  • Substantial spreadsheet use

Candidate should be:

  • Proficient on a PC with heavy use of spreadsheets, order systems and email platform.
  • Excellent communication skills - spoken and written
  • Excellent on emails
  • Excellent telephone manner
  • Experience working in an office

Hours: 40 hours per week. The hours will be 10am - 6pm Monday to Friday and will include some weekend work with prior notice. Usually one Saturday/Sunday a month.

Job location: Batley.

Multi-channel online retail business - home products. Busy office.

Salary 17k - 19k

##cordant people are an equal opportunities employer and are acting as an employment agency - CPI ####

Cordant is acting as an Employment Agency in relation to this vacancy.

Reference: 34532590

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