Sales Administration Assistant

Posted 5 April by Allpex Ltd

This well-established business in Park Royal is looking for a full-time Sales Administration Assistant.

Key Responsibilities:

  • Handle any incoming sales enquiries via telephone, email or fax, processing orders in a timely, effective and systematic manner
  • Maintain and build relationships with clients to better understand their needs
  • Deal with day-to-day customer queries with a clear focus on exceptional customer service
  • Work alongside other internal departments to ensure stock integrity and timely goods despatch
  • Enter and manage data within ERP and CRM systems

The ideal candidate will be:

  • Organised, thorough and with an attention to detail
  • An effective multi-tasker with the ability to prioritise
  • Goal and deadline-focused, working efficiently under pressure
  • Have a strong work ethic
  • A self-starter with high levels of initiative, tenacity and enthusiasm
  • Able to work in teams, get stuck in and be adaptable
  • A strong communicator; in particular a confident, professional, calm and friendly telephone manner
  • Have passion and enthusiasm for excellent customer service - going the extra mile
  • Computer literate - incl. ability to use MS Word and Excel
  • Willing to learn

If you do not hear from us your application has been unsuccessful.

Required skills

  • Customer Queries
  • Customer Service
  • ERP
  • Orders
  • Sales Administration

Application question

Do you have at least 12 months experience in a similar role?

Reference: 34833383

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