Russian speaking Client Relationship Manger

Posted 5 April by ABL Recruitment Easy Apply Featured
We are looking for a passionate, motivated and resourceful Client Relationship Manger with travel sector experience to work for our client, a leading luxury client services provider based in Central London. The company is offering a modern, friendly and vibrant environment with the possibility to develop a rewarding career.

In this role, you will be responsible for dealing with high profile clients. Your primary focus will be developing and nurturing a strong relationship of trust and rapport to best understand their lifestyle needs and challenges in order to provide them with the very best support from start through to completion.

Main responsibilities:

* Proactively deliver a tailored service to a wide network of high profile clients within the agreed deadlines
* Establish clear, detailed and thorough client briefs
* Researching the best options to meet and exceed client lifestyle requirements
* Always go above and beyond client requests
* Daily management of internal client database
* Ensuring ongoing client satisfaction by managing client expectations and resolving complaints

Skills and experience required:

* Fluent in Russian and English (both spoken and written)
* Previous travel sector experience working with Russian speaking clients
* Excellent communication and interpersonal skills
* Excellent time management skills with the ability to multi-task in a busy and dynamic work environment
* Proactive and resourceful approach to tasks
* Proficiency with Microsoft Office package
* Passion for high standard service delivery

What's offered:

* A competitive salary and performance related bonus
* Access to lots of great travel and entertainment discounts
* The opportunity for real career development

Reference: 34831293

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