Russian Plus 1 European Language Customer Service Advisor
Russian Speaking Customer Advisor + 1 European Language
£16,500 - £18,300 per annum
Do you have great communication skills?
Do you have experience dealing with customers in your previous roles?
Do you want to work in a multilingual and vibrant environment?
Then, please read on! We have the perfect position for you!
What you will be doing
- Providing excellent customer service to respond to a wide range of incoming and outgoing customer telephone enquiries
- Understand and resolve customer(s) needs and expectations.
- Ensuring that the information provided is clearly understood by the customer(s)
- Prompt and accurate completion of all administration activities to ensure full customer satisfaction
- Keep up to date on new or enhanced products/services in order to provide a high quality service to customers.
Skills and experience required
- You are fluent in English and Russian
- You've had experience working with customers and you enjoyed it!
- You are a team player and collaborate with your colleagues as one team
- You are not afraid to ask for help when you need it.
- You will be confident using all Microsoft package
Working Hours and Benefits:
- 40 hours per week contract, Currently shifts range between 05.00 and 19.00 depending on the language
- 1 week training consisting of side by side with an experienced Customer Service Representative, practical training and online courses.
- Perkz: employee benefits scheme that works with the best UK retailers
- Learning and Development courses
- Career opportunities within the account
- Incentive prizes up to £50 per month
- Discounts on our client's products *
- Contribution towards eye tests & glasses
- Free on-site parking
- Free hot beverages
- Business Casual dress policy
- Friday doughnuts and fruit
- 29 days of holidays
- Auto enrol pension
- Career opportunities within departments
- Monthly incentive prizes
- Pension Scheme
- Childcare vouchers *
- Life Assurance
- Learning and development opportunities
- Discounts at over 130 well-known retailers
If you are interested, please apply online today!
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