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Revenue Protection Officer

Revenue Protection Officer

Posted 19 March by Northern Gas and Power Ltd Easy Apply Featured Ended

We are looking for a Revenue Protection Ofcer to join our Services department. The role is based in our Head Office in Gateshead.

The Company

Northern Gas & Power are now a global force in the energy industry. It is with drive and determination to succeed in an extremely competitive market place that we have become a force to be reckoned with. We have developed relations with energy suppliers and networks throughout the UK to be able to provide a professional service that has a gold seal of approval from our clientele.

The Role

You’d be working for a growing global company that shares a well-defined vision. You’ll have the chance to grow and develop with our company.

Reporting to one of our experienced Team Managers - you’ll work within the services department.

Our colleagues stretch the length and breadth of the UK so most of our interactions are via the telephone; you must have a professional phone manner and be comfortable interacting with colleagues over the telephone.

Your working day will be fast-paced and intense from start to finish. As a Revenue Protection Officer it will be your responsibility to qualify the sales and ensure that all sales are fully compliance. You will be helped by amazing bespoke in-house customer relationship management software. In addition, we offerexcellent training and programmes and have a family culture where we all help each other.

Responsibilities & Skills required

Key Responsibilities -
• Compliance checks with sales
• Call listening / Email checks
• Contacting customers to consolidate sales
• Experience working with Microsoft Office
• Communication and Organisational Skills are essential
• Confidence to speak to customers and deal with queries

The Person-
• Target and results driven.
• Preferred administration experience. Ideally candidates will come from an energy and utilities
background.
• Experience working with Microsoft office.
• Have the ability to communicate effectively and professionally.
• The ability to work as part of a team supporting colleagues where necessary.
• The ability to be self-motivated and focused on continually achieving and exceeding targets.
• Ability to think on their feet and outside the box! We like to do things differently here at Northern
Gas and Power!

Benefits

We work in brand new offices and offer employees a range of benefits which include
• Amazing social events! We like to recognise the hard work of our team!
• Contributory Pension Scheme
• Childcare Vouchers
• Refer a friend Scheme
• A very attractive holiday package
• Fantastic progression opportunities
• A brilliant Training Department
• Contributory Pension Scheme

Required skills

  • Compliance
  • Energy Industry

Reference: 34710899

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