Revenue Controller Manager 12 month FTC
To manage the Revenue Controllers, Credit Controllers and Revenue Control Executives (Revenue Control Team) to provide a professional and effective billing, WIP & debt management service to the firm. To reduce lock up across the firm and continue to improve the billing / credit control procedure.
Manage the Revenue Control Team.
Work in conjunction with the Revenue Controllers and HoDs to ensure effective management and control of departmental working capital (unbilled time and unpaid bills).
Standardise revenue control procedures across the firm and ensure these are being followed by all Fee Earners and the Revenue Control Team.
Monitor lock up of each department and liaise with the Revenue Control Team to reduce and then maintain levels, without negatively impacting recovery.
Attend meetings as required with Revenue Controllers, Credit Controllers, Partners / Business Managers to review accounts receivable / work in progress listings and agree actions required to clear outstanding balances. Assisting where required to chase Partners regarding any outstanding balances for which they have taken responsibility.
Hold regular meetings with individual members of the Revenue Control Team.
Meet regularly with HoDs and Business Managers, providing ad-hoc reporting on WIP, billing and lock up and communicating KPIs to assist with the financial performance of the department.
Report regularly to the Managing Partner and Chief Financial Officer regarding the lock up for the firm including required reports.
Work with Finance team and the business to review and maintain the bad debt provisions on a regular basis.
Actively get involved with credit control when required on old or difficult files, and ensure that all invoices are chased in a timely manner according to firm processes.
Work with other departments to manage the development of new systems and / or processes
Monitor, delegate and action queries where appropriate from the Rev Con mailbox.
Ensure Revenue Controllers follow up on any client queries / disputes with Partners / Fee Earners to ensure prompt resolution.
Ensure adequate revenue control provision across all departments during absences.
Regular travel to other offices will be required.
Recruitment of new / replacement resource.
Work with CFO to identify areas of improvement and how Revenue Control Team can assist.
Ensuring team meet SLAs.
Managing payments and refunds through the Sage Pay credit card portal.
Who we are looking for
GCSEs or equivalent to include English and Maths as a minimum.
Previous experience of working in a law firm or professional services desirable.
Previous revenue control (incorporating WIP management, billing and credit control) experience is essential.
Experience of working with Elite 3E would be advantageous.
Good IT skills, in particular Microsoft Office.
Well organised with methodical approach and ability to prioritise.
Good communication skills (able to liaise with partners on a range of billing and credit control matters).
Effective people management approach.
Reliable and adaptable with the ability to work well under pressure.
Self-motivated and proactive with a 'can do' attitude.
Excellent attention to detail and accuracy.
Good commercial awareness
The company have a hybrid working pattern and are focussed on work life balance.
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