Returns Operations Manager

Posted 3 days ago by Michael Page Logistics
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Returns Operations Manager - Leading UK Distributor - Grantham

Client Details

A leading UK distributor are actively looking for a Returns Operations Manager for a 6 month FTC for their site in Grantham. They are already a market leader within their sector, hence the requirement for this individual to support their returns process. This role will require a start in role within a 1 week period.


The role of the Returns Operations Manager will require you to:

  • Actively manage a team of up to 10 individuals reporting directly into you via a team of 2 Team Leaders.
  • Be responsible for the daily running of the Returns department (Tipping, Receipt and processing of stock through to the Exit Channels)
  • Improve turnaround time in both Inbound and Outbound activity.
  • Make quick decisions and changing processes accordingly.
  • Work under pressure in a fast moving environment.
  • Oversee and prioritising projects and initiatives.
  • Commutable to Grantham.


The successful candidate for the Returns Operations Manager role will have the following skills and experiences:

  • Previous experience within a Logistics Distribution and Supply Chain business.
  • Have an understanding of Warehouse Returns - Essential
  • Have managed in excess of 10+ people previously.
  • Experienced across various WMS systems - advantageous
  • Great communication and organisational skills.
  • A good knowledge of Health and Safety.
  • Strong Analytical skills.
  • Good time management skills.
  • Good written and verbal communication skills.
  • Excellent understanding that the customer is at the heart of everything we do.

Job Offer

This role offers:

  • Salary - £32,000 to £35,000
  • Plus additional company benefits.

Reference: 37028820

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