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Retentions Advisor - Tesco Mobile

Retentions Advisor - Tesco Mobile

Posted 14 September by Capita Customer Management
Ended

Salary: £16,906 with an OTE of £19,600
Location: Bury
Start Date: Start dates throughout October and November 2018
Shift/Hours: Candidates are able to choose from one of the below permanent fixed shift pattern:

Shift 1 - Monday off work, Tuesday 8am to 4:30pm, Wednesday 8am to 4:30pm, Thursday 9am to 6pm, Friday 12:30pm to 9pm, Saturday 11:30am to 8pm, Sunday off work

Shift 2 - Monday 8am to 4:30pm, Tuesday 12:30pm to 9pm, Wednesday off work, Thursday off work, Friday 12:30pm to 9pm, Saturday 10:30am to 7pm, Sunday 10am to 6pm

Shift 3 - Monday off work, Tuesday 12:30pm to 9pm, Wednesday 10am to 6:30pm, Thursday 8am to 4:30pm, Friday 8am to 4:30pm, Saturday 11:30 to 8pm, Sunday off work

Shift 4 - Monday off work, Tuesday 8am to 4:30pm, Wednesday 12:30pm to 9pm, Thursday 9:30am to 6pm, Friday 8am to 4:30pm, Saturday 11:30am to 8pm, Sunday off work

As a Retentions, Upgrades and Sales advisor, you're there to keep Tesco Mobile customers on-board. Whether it's convincing a customer not to leave or spotting that they're up for buying something new, you're there to remind them of all the benefits they have at their fingertips.

You'll need to be confident and ready to ask questions. You'll pick up on those all-important buying signals and present the best packages to add value to the customer. If you're resilient and motivated to succeed, you could be exactly who we're looking for.

It's nice to know when you've made a difference. But that's not the only benefit of working here. You'll also get:

  • Perks at work - Hundreds of discounts on retail stores, restaurants, holidays, gym membership etc
  • Free on-site parking
  • 30 days' holiday a year (including 8 bank holidays)
  • Free fruit
  • Monthly incentives and prizes
  • Cycle to work scheme
  • Access to private dental care.

If this sounds like the right job for you, you can get in touch with us.

Reference: 36112279

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