Retentions Advisor - Tesco Mobile

Posted 9 March by Capita Customer Management

Salary: £16,906 per annum plus incentives
Start Date: 9th April 2018
Shift/Hours: Various shifts working between the hours of 9am to 8pm Monday to Friday, 9am to 8pm Saturday and 10am to 6pm Sunday.

So, you're interested in joining Tesco Mobile's Retentions, Upgrades and Sales team. That's great news. Let's see if you're the right fit for this role. Here's what you can expect when you join us:

You take pride in helping people. You always have.
You pick up the phone. You ask questions. You start conversations.
You know every customer is different.
You spend time with them. Building their trust. Understanding their needs.
You chat to Kirsty about our current double data offer.
You convince Lauren to take up our Anytime Upgrade Flex tariff to get the iPhone 7 she had her eye on.
You give Leo a deal he couldn't find anywhere else.
You're always learning. Every day. With every call.
You share what you know. You mentor others. You keep growing.
You bring your true self to work. You're adaptable, but you're still you.
You're proud of how far you've come. And so is your team.
You're always eager for more. There's room to progress. You know you can do it.
You wish you'd found this job sooner. You're glad you applied. You've never looked back.

Reference: 34646184

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