Retention Advisor

Posted 16 March by J2 Recruitment Easy Apply Featured

We are seeking a Retention Advisor to join a multi award winning, vibrant insurance company. You will rapport build and re engage with customers to find out why customers are looking to cancel a policy and advise on better plans to fit their requirements and maximise their benefits. Working in a highly rewarding company with career progression.
The company was listed in Fortune magazine as one of the top 51 companies in their "Change the World" list. Working in a fun and vibrate offices you will be part of a large company who can offer one of the best and more rewarding benefits packages around.

As a Retention Advisor you will

  • Received inbound calls from customers looking to cancel a policy
  • Build a rapport whist fact finding to save the policy
  • Advising on other policy options and various levels of cover to better suit their requirements
  • Sell with FCA regulations ensure compliance and best practice
  • Work in a fun and fast paced target driven team working to individual and team targets

To be successful as a Compliants Handler

  • We are interested in seeing candidates with experience in sales and target driven environment. sales consultant, sales executive, retention advisor, customer service with targeted upselling and cross selling.
  • The drive, ambition and determination to progress within a fast-growing organisation that promote from within
  • Be a positive, professional and confident communicator

Package and benefits for Compliants Handler

  • £18500 basic salary
  • On Target earning £30000+
  • 2 weeks classroom training with ongoing support and career development
  • Monday to Friday shifts 8-4, 9-5, 10 - 6, 11-7 and 1 in 4 half days on a Saturday
  • 25 days holiday bank holidays off
  • Private health insurance
  • Regular incentives including apples watches and holidays
  • Pension
  • Onsite restaurant with discounted meals
  • 10 mins walk from Stockport town centre

If this sounds like you, don't delay, apply now for immediate consideration.

Required skills

  • sales executive
  • telesales
  • customer service
  • inbound sales
  • complaints
  • outbound sales
  • rententions

Reference: 34708526

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