This exciting opportunity exists within our Plymouth ŠKODA Dealership
**Please note: All candidates must follow the on-line application process**
ŠKODA’S excellent range of cars, with their great design and outstanding quality, combined with the service provided by our retailers, deliver "an extra bit of car" to a growing number of satisfied customers. Our team is passionate about the brand and our reputation and have ambitious plans to capitalise on our success. To achieve this we require equally talented and passionate people.
Job Purpose: To effectively manage the resources within the ŠKODA Retailer to achieve the required business objectives including sales volumes, profitability, employee satisfaction, customer satisfaction and loyalty levels.
Retailer car scheme
Bike to work scheme
30 days holiday
Healthcare and pension
As a ŠKODA Dealer Principal, your Key Objectives will be:
Develop a customer service driven environment and culture through regular communication, team building and coaching with the managers and employees of the ŠKODA Dealership.
Communicate and maintain customer service standards and measurements in line with the requirements of the Brand.
Provide clear leadership by ensuring the vision and objectives for the business are understood and communicated by the ŠKODA Dealership team.
Recruit, train and develop department managers in line with organisational requirements.
Agree objectives and work standards with department managers and review their performance on a regular basis.
Develop and monitor the business plan for all sales areas with senior managers and ŠKODA (UK) in order to meet business objectives, profit margins and market penetration.
Formulate and agree marketing activities and budgets for the ŠKODA Dealership in order to create and maintain brand awareness.
Ensure that ŠKODA Franchise operating standards, policies, procedures and financial controls are regularly monitored and reviewed in order to maximise the business performance.
Ensure that all staff are aware of Health and Safety requirements and regularly review with departmental managers in order to comply with Health and Safety regulations.
Liaise on a regular basis with ŠKODA (UK) representatives and Company senior management to review key performance indicators of the business.
Ensure the business adheres to current UK legislation
**Strictly no Agencies**
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