Fred Olsen Travel was established in 1987 with family values at its heart and knowledgeable staff across the board. As one of the UK’s most established travel companies, Fred. Olsen Travel provides outstanding customer service, choice and value for money through our six distinct specialisms, covering land, river and sea to go along with the multiple high street travel agencies dotted around East Anglia and the South Coast.
As part of the Fred. Olsen Travel family, Travel Quest is a diverse travel brand offering various holiday and cruise products to both travel agents and direct customers. We pride ourselves on our high levels of customer service and enjoy a great reputation nationwide.
A vacancy has arisen for a highly motivated and enthusiastic individual to join our friendly team based in Woodbridge as Retail Sales Travel Consultant.
To be successful in this role, you will need to have a real passion for travel and creating holiday memories that last a lifetime. You will be highly self motivated with a proven and positive approach to a selling environment, be an effective communicator at all levels, customer focussed and keen to go the extra mile. Being widely travelled would be an advantage, but not essential.
Reporting to the Branch Manager your duties will include:
- Liaising with customers/agents in branch, and via telephone in regards to queries and bookings
- Meeting branch and individual sales targets
- Offering the customer a high level of customer care – adhering to service standards
- Contributing in teams’ discussions and presenting new ideas to improve sales
- To assist with arranging events and customer evenings
Previous Travel industry experience is preferred.
Travel Quest always projects a professional image to its clients. Due to the working environment of this role, you will need to be highly flexible and able to carry out your work with confidence at all times. This is a permanent full time position working 37.5 hours a week.
Fred. Olsen Travel offers a range of company benefits including Pension Scheme, BUPA medical, Life Assurance, Critical Illness Cover, and discounted holidays and cruises.
As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.
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