Our client,the world’s premier vaping brand has an exciting opportunity for a Retail Supervisor to join their team in a new store opening soon in Pinner. You will be there on a full-time permanent basis and you will receive a competitive hourly rate of £8.33 per hour.
Our client is at the forefront of vaping in the UK, valuing honesty, integrity and putting their customer first. They have been changing the world of vaping since 2008, providing their customers with the highest quality and most diverse range of e-cigarette and e-liquid products.
The Retail Supervisor role:
You will be first point of contact for their customers, whether they are looking to start their journey in stopping smoking or want to experience the wide range of products that they offer. The key to their success is a combination of their outstanding team, their product knowledge and their commitment of delivering only the highest quality vaping products. They believe in providing each customer with a personalised service, tailored to their requirements, getting to know their preferences and being by their side every step of their vaping journey.
With all that in mind, you won’t be surprised that their expectations are high for their team members both in their own stores and those in their partnered stores. You are key to their success, you are a brand ambassador: demonstrating their products, providing product advice and guidance as well as ensuring that their stores are well stocked, welcoming and clean. You might also be canvassing outside in quieter times to help convince smokers to make the switch to vaping.
What they’re looking for in their Retail Supervisor:
- A real passion for delivering excellent customer service
- Willingness to learn and demonstrate our products
- Professional, enthusiastic and friendly manner
- Excellent communication skills
- Problem solving, positive approach
- A committed Team Player
- A desire to meet and exceed targets
- Previous experience working in a similar role or in a direct customer facing environment (essential)
- Experience using EPOS systems (preferred)
- Vaping experience (preferred)
Benefits of becoming their Retail Supervisor:
Our client offers excellent working conditions, branded uniform and ongoing training and development in line with their company ethos.
If you have a real passion for delivering excellent customer service and would love to be instrumental in helping smokers make the switch to a healthier alternative then the UK’s number one e-cigarette and e-liquid company needs you to become their Retail Supervisor!
*A requirement of the role is to be able and comfortable demonstrating E-Cigarettes to potential customers, when applying please attach a covering letter providing any vaping experience you may have and with what devices if applicable*
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