Retail Manager - Wrest Park & Audley End
Permanent, 36 hours per week
Location: Wrest Park, Bedfordshire and Audley End, Essex
You will be driving an increased financial contribution to the charity through retail activities at Wrest Park and Audley End including the generation and development of new ideas and opportunities on site, in line with the EH retail strategy, supported by the territory Retail Operations Manager.
As part of the Historic Properties team you will, through strong leadership, training and coaching ensure the highest standards of merchandising, presentation and customer service are delivered by the teams at the retail outlets under your management. You will be focused on building the capability of the on-site teams to deliver exceptional retail performance regardless of whether you are there or not to oversee this activity.
You will have retail management experience in either the heritage sector or high street and have a proven track record of delivering commercial sales targets to agreed budgets.
You will have demonstrable understanding of the principles of excellent customer care and a detailed understanding of merchandising principles to deliver consistently high standards of product display.
You will need to prioritise your workload to meet deadlines and be able to display excellent communication and interpersonal skills.
English Heritage cares for over 400 historic monuments, buildings and places. Through these, we bring the story of England to life for over 10 million visitors each year.
No matter what you do or where you do it, by joining us you'll be playing a vital role in looking after some of the greatest places in England so that they can be enjoyed today and for generations to come. You'll find it's a workplace like no other - taking you behind the scenes of these extraordinary sites and supporting you to share your ideas, inspire others and make a difference.
INTERVIEWS FOR THIS ROLE WILL BE HELD ON MONDAY 23RD APRIL 2018 AT WREST PARK.
Closing date: 16 April 2018.