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Retail Liaison Manager - Retail Manager

Posted 24 February by Acme Appointments Easy Apply Ended

An experienced Retail Manager / Concessions Manager / Retail Liaison with a strong commercial awareness is needed for this newly created role within a dynamic business in the East Sussex area. The main focus of the role is to act as the liaison between individual store managers & the marketing teams to engage the stores with new marketing & promotional initiatives to help increase footfall and provide a first-class customer retail experience. You will need a background in retail management (gained within a large fashion store or department store, shopping centre or retail park) and be able to provide a strong customer focussed service.

  • Management, collection of all retailer performance data and information
  • Manage and monitor the flow of key indicators from retailers
  • Establish a productive relationship with retailers, area managers and head
  • Provide the Centre Director and team with periodic reporting of retail performance and centre statistics, present the monthly trading performance to the client and leasing agents
  • Collaborate with the centre marketing team and retailers to develop consumer facing marketing responses to trading performance
  • Generally, manage centre communication with the retailers, manage the quarterly retailer meetings as direct by the Centre Director, invite guest speakers and encourage attendance and support the quarterly newsletter and other communication documents for store managers and staff in partnership with the centre marketing department
  • Encourage retailer participation in centre initiatives through the marketing team and assist the marketing team to collect feedback after events, attend centre marketing events as directed by the Centre Director
  • Fulfil the post of Duty Manager on a regular basis and all related responsibilities including weekend working on a rota basis
  • Ensure the retailer handbook is kept updated working with all centre departments
  • Monitor the retailers for lease compliance and champion core trading hours
  • Manage the retailer inductions
  • Manage the centre's annual community day
  • Mange the centre display cases in liaison with the centre marketing team
  • Take the centre lead on any centre participation on retail apprenticeships
  • Manage the Retailer Awards
  • Manage the Commercialisation account with the external booking agents and ensure high standards of presentation and merchandising at all times
  • Manage the centre remote storage requirements

An experienced Retail Manager / Concessions Manager / Retail Liaison with a strong commercial awareness is needed for this newly created role within a dynamic business in the East Sussex area. The main focus of the role is to act as the liaison between individual store managers & the marketing teams to engage the stores with new marketing & promotional initiatives to help increase footfall and provide a first-class customer retail experience. You will need a background in retail management (gained within a large fashion store or department store, shopping centre or retail park) and be able to provide a strong customer focussed service.

Due to the number of responses we receive to our advertisements we are unable to respond individually to each application. If you do not hear from us within 7 days you may assume you have not been selected this time - but you are welcome to apply for any future vacancy you feel you are suitable for. Thank you for your interest in Acme Appointments.

Reference: 34550543

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