Retail High Street Customer Service Agents
Our client is currently seeking Customer Service Agents to work on behalf of a High Street Fashion Company. These are full time opportunities due to start on Wednesday 18th April 2018.
Your duties will include:
- Handle all customer related queries including chasing deliveries and returns, online and ordering issues, in store issues and store reservations, gift card enquiries, promotion enquiries and marketing queries
- Respond to customers via various channels mainly email and telephone but also conversocial which includes Facebook, Twitter and now Instagram
- Process customer orders via a telephone ordering service where customers can call us and place an order over the phone
- General store enquiries including stock availability
You will possess an excellent telephone manner and clear verbal and written communication skills.
Previous experience gained within a customer service/administrative/retail background preferred.
Must be customer focused offering a friendly, polite and empathetic tone.
Full training will be given for this position
Full Time positions working 5 out of 7 days on a rota basis working between 8am-8pm, training will be provided on site for the initial 5 weeks.
Excellent opportunity with a view to going permanent following an initial 13 week period.
weekly pay every Friday £295.20 - £313.20 per week based on 40 hours
28 days holiday per annum + birthday off
pension and additional benefits
To apply please call HRGO on or forward your current CV to
Bank or payment details should not be provided when applying for a job. reed.co.uk is not responsible for any external website content. All applications should be made via the 'Apply now' button.Report this job