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Retail High Street Customer Service Agents

Retail High Street Customer Service Agents

Posted 9 April by HR GO Recruitment Easy Apply Ended

Our client is currently seeking Customer Service Agents to work on behalf of a High Street Fashion Company. These are full time opportunities due to start on Wednesday 18th April 2018.

Your duties will include:

  • Handle all customer related queries including chasing deliveries and returns, online and ordering issues, in store issues and store reservations, gift card enquiries, promotion enquiries and marketing queries
  • Respond to customers via various channels mainly email and telephone but also conversocial which includes Facebook, Twitter and now Instagram
  • Process customer orders via a telephone ordering service where customers can call us and place an order over the phone
  • General store enquiries including stock availability

You will possess an excellent telephone manner and clear verbal and written communication skills.

Previous experience gained within a customer service/administrative/retail background preferred.

Must be customer focused offering a friendly, polite and empathetic tone.

Full training will be given for this position

Full Time positions working 5 out of 7 days on a rota basis working between 8am-8pm, training will be provided on site for the initial 5 weeks.

Excellent opportunity with a view to going permanent following an initial 13 week period.

weekly pay every Friday £295.20 - £313.20 per week based on 40 hours

28 days holiday per annum + birthday off

pension and additional benefits

To apply please call HRGO on or forward your current CV to

Reference: 34857663

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