An International business that is truly leader within travel retail and delivering excellent customer service. The business offers exclusivity on a number of luxury goods including cosmetics, accessories and liquor. This is a multi million pound business that can offer fantastic progression opportunities.
This is an exciting opportunity for an entry level management position in the business, you will work as part of a team to lead the way in delivering excellent customer service across the store.
You are responsible for inspiring a team of people to deliver sales and profit targets, through coaching, leading and role modelling exceptional customer service and operational standards within our airport shops.
This role encompasses commercial thinking and decision making alongside a strong understanding of people management and communication to large teams.
Are passionate about providing exceptional service - both personally and in a team.
Are able to understand and communicate the commercial direction of the business in a meaningful way to employees at all levels Role model self-motivation, enthusiasm and professionalism
You will have:
Previously coached/supervised/managed a number of team members within a service or sales environment.
A Proven ability to motivate and inspire your people.
Excellent interpersonal skills.
Ideal Backgrounds are Department stores, Beauty Account Managers, Luxury Retailers & Fashion Retailers
There are potentially multiple vacancies at this level up for grabs so don't delay and send your cv today.
Retail Customer Service Manager - Heathrow - Up to £28,000+ Bonus
- Customer Service
- Service Skills