Retail Customer Service Leader - Heathrow
Up to £30,000 + Generous Annual Bonus
WANT TO CHANGE YOUR CAREER INTO LUXURY AIRPORT RETAILING?
This role offers an opportunity for managers within retail to join a luxury brand.
Want a role that offers pace, energy and the buzz?
Want to experience working with luxury product alongside food & liquor?
An International business that is truly leader within travel retail and delivering excellent customer service. The business offers exclusivity on a number of luxury goods including cosmetics, accessories and liquor. This is a multi million pound business that can offer fantastic progression opportunities.
- This is an exciting opportunity for an entry level management position in the business, you will work as part of a team to lead the way in delivering excellent customer service across the store.
- You are responsible for inspiring a team of people to deliver sales and profit targets, through coaching, leading and role modelling exceptional customer service and operational standards within our airport shops.
- This role encompasses commercial thinking and decision making alongside a strong understanding of people management and communication to large teams.
- Are passionate about providing exceptional service - both personally and in a team.
- Are able to understand and communicate the commercial direction of the business in a meaningful way to employees at all levels Role model self-motivation, enthusiasm and professionalism.
You will have:
- Previously coached/supervised/managed a number of team members within a service or sales environment.
- A Proven ability to motivate and inspire your people.
- Excellent interpersonal skills.
- Ideal Backgrounds are Department stores, Beauty Account Managers, Luxury Retailers & Fashion Retailers
- Customer Service
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