Retail Customer Service Assistant
Looking to start an exciting new career? Immediate start candidates REQUIRED NOW!!
Hegemonic Enterprises is a new sales and marketing company based in Leeds. We have openings for talented Retail Customer Service Assistants with an outgoing personality and a desire to provide our clients with exceptional customer service. In return for your hard work, we offer an excellent remuneration package, so the harder you work, the more you earn!
Qualities We Are Looking For in a Retail Customer Service Assistant:
The ideal retail customer service assistant will be excited, friendly, outgoing, and have a strong desire to succeed. The right personality is very important for this role, so you will need to be comfortable talking to clients from a range of different businesses and management levels. Strong communication skills are vital, both in person, over the telephone, and via the written word.
Here at Hegemonic Enterprises, we all work as part of a team, so we are looking for team players who are flexible and willing to try their hand in other areas of the business. You must be willing to work hard to reap the rewards.
Other desirable attributes include:
- Language skills.
- A belief that the customer is always right.
- Sales and marketing experience.
Retail Customer Service Assistant, day to day will include;
As a Hegemonic Retail Customer Service Representative, you will be expected to engage with clients via telephone, email, and face-to-face. Your priority will be to resolve client issues in a friendly, helpful manner and inquiries will need to be dealt with as quickly as possible. Other aspects of the job include:
- Attending client meetings.
- Keeping up to date with current price tariffs and informing customers accordingly.
- Tracking sales.
- Updating the customer database.
- Upselling where applicable.
- Customer retention.
- New customer acquisition.
- General admin.
- Any other duties as required.
Previous experience in a customer service/sales environment is desirable, but not essential, as all relevant training will be provided to the successful candidate. The right personality and a willingness to learn are more important.
Hegemonic enterprises is a new company based in Leeds. We conduct successful sales and marketing campaigns on behalf of our clients via focused sales. We take pride in our ability to deliver an outstanding service, we work in a commission only environment so our clients pay us for the sales we bring in, therefore our sales training is available throughout. If you think you have the right qualities for a demanding self-employed role in a fast-paced customer focused environment, fill out a Customer Service Assistant application today. We look forward to hearing from you.
Please note we routinely invite successful candidates to spend a voluntary full day at one of our promotional events, this allows you to experience the role first hand.
- Communication Skills
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