Retail Betting Assistant - Newry County Down

Posted 19 January by Paddy Power Featured

Role Title: Retail Betting Assistant (8 Hours)

Team: Retail Operations

Department: Irish Retail

Reporting Relationship: Shop Manager

Location: Ireland

Who They Are:

We lead the market through innovation, offer best-in-class and personalised gambling experiences, provide entertainment and a safe responsible gambling experience. Our Retail Betting Assistants are at the core to making this happen.

They are the first point of contact with our customers; responsible for meeting, greeting and providing them with the “best in-class and personalised” customer service. They will be on hand to help by answering questions, demonstrating product knowledge and taking bets.

What do they do: Our Retail Betting Assistants …

  • Welcome customers and visitors into the shop.

  • Handle cash quickly, accurately and responsibly.

  • Floor walk and greet customers.

  • Promote products and services.

  • Provide a friendly and efficient service so as to encourage repeat business.

  • Ensure they remain fully compliant with all company policies and procedures at all times.

How do they do it: Our Retail Betting Assistants …

  • Are proactive, ambitious and focussed on their shop’s goals and objectives. They grab opportunities with energy and drive, and can be counted on to ‘get stuff done’.

  • Live to meet and exceed their customers’ expectations. It’s what makes their shop successful and their job enjoyable.

  • Have excellent communication and listening skills, which is essential in ensuring a successful shop

  • Treat customers and colleagues with respect

  • Embrace change with curiosity and an eagerness to learn new initiatives and products

  • Remain curious and always learn from their mistakes in order to deliver “best in-class” customer experience.

Essential Skills & Experience:

  • Minimum one year cash handling and customer service experience

  • Strong knowledge of sport

  • Excellent verbal communication

  • Team Player

  • Strong Computer & Numeracy Skills

  • Flexible approach to working hours

If you think you have the skills and behaviours required for this role, then apply for a job today with us!

Equal Opportunities Employer & Supports Workforce Diversity

In February 2016, Paddy Power and Betfair merged to form one of the largest online betting operators in the world: Paddy Power Betfair plc. The merger propelled the enlarged group into the FTSE 50.

The Paddy Power brand boasts an international multi-channel betting and gaming group. The Paddy Power brand is widely seen as one of the most distinctive consumer brands in Europe. The Betfair brand is famous for Innovation. Betfair pioneered the betting exchange in 2000 – a product which altered the landscape of the sports betting industry.

Today, Paddy Power Betfair is a force to be reckoned with. We have a market-leading presence in the UK, Ireland, Australia and the USA, as well as a range of B2C and B2B operations across Europe.

Reference: 33987809

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