Retail Assistant

Posted 9 April by Mail Boxes Etc

Job title: Retail Assistant - Part Time

Department: MBE Wolverhampton

Responsible to: Reporting to the Centre Operations Executive

Job purpose: Responsible for the smooth running of the centre, assuring that world-class customer service , up selling & cross selling is provided and reporting back to Head Office

Main duties and responsibilities:

Operational Excellence

  • Read and become familiar with and put into practice, the techniques of all MBE operational and training manuals and instructions received from Head Office.


  • Interact with customers.
  • Manage and assist as necessary in the execution of jobs (shipments, packing, copy jobs etc) in order to assure that they are completed on time and maintain high quality standards.
  • Network with customers in the centre in order to provide sales leads.
  • Carry out mail shots and marketing campaigns as instructed by MBE

Daily Procedures

  • Monitor and assure cleanliness, organisation and imaging of centre.
  • Assure performance of and monitor opening and closing procedures, cash handling, security procedures and daily deposits.


  • Take inventory of retail items and supplies. Place orders with vendors to maintain sufficient stock. Handle reception and appropriate paperwork for products and supplies.
  • Handle general centre paperwork.

Additional duties:

Any other duties that may be required from time to time.

Dated: 5 April 2018

The Company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the Company’s business.

Application question

This role is part time only. Are you okay with that?

Reference: 34859152

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