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Retail Assistant

Posted 7 March by Ramsdens Financial Ended

Working Hours: 38.75 hours over 5 days per week

Benefits: 28 days Holiday including Bank Holidays increasing to 33 with service, Birthday Holiday, Childcare Vouchers and Uniform provided.

The first Ramsdens branch opened in 1987 in Stockton-on-Tees and since then we have been trusted by over 1 million people to provide a simple solution to meet their needs. We are a diversified retailer which provides foreign currency exchange, jewellery retail and pawnbroking.

Now we need you, yes you! Ramsdens are currently on the lookout for a customer focused Branch Assistant who works hard to deliver all of our company services and procedures. This is an exciting opportunity in a new location for Ramsdens. Get rewarded and we will help take your career forward.

Essential attributes of the Branch Assistant:

  • Serve customers in line with Company processes and procedures, offering the best possible service and ensuring customer requirements are met at all times
  • Have previous experience of working in a small team. Show willingness to help and support team goals
  • Be able to demonstrate how you manage your day to day priorities either at work or home
  • Able to work to targets and follow agreed negotiation techniques
  • Show an understanding of the practical meaning of 'the customer always comes first’
  • Can take instruction and communicate confidently with colleagues and customers
  • Have basic knowledge of both the operation of a PC and keyboard skills
  • Be fully prepared to work additional hours at short notice in other branches
  • Keep up to date with Branch emails during shift
  • Presentable
  • Actively promote the brand inside and outside of work
  • Understand the product and be willing to learn

Desirable attributes of the Branch Assistant:

  • Be able to demonstrate how you have made a contribution to a successful team
  • Be able to demonstrate how you have managed your own priorities in a work situation
  • Previous experience of selling within a retail or FS environment
  • Have previous face-to- face customer experience. Can clearly articulate your opinion of excellent customer service
  • Have good listening skills. Be able to solve basic customer and colleague communication issues
  • Have knowledge of menu driven computer systems.

Think you have what it takes to be a Branch Assistant? Please click the 'apply now’ button below and send us your CV, complete with cover letter....

Required skills

  • Communication Skills
  • Customer Experience
  • Customer Service
  • Retail
  • Teamwork

Reference: 34630077

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