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Resourcing & Operations Associate

Posted 7 March by Prescient Healthcare Group Ended


Prescient Healthcare Group is a product strategy and decision support consultancy that helps clients make better clinical and commercial decisions, resulting in enhanced outcomes for patients, customers and shareholders. We have offices across three continents in London, New York, San Francisco, New Delhi and Beijing.

We provide expert-led and evidence-based decision support to enhance the value of biopharmaceutical products.

Job Description

Prescient has an opening for a Resourcing & Operations Associate to join our internal support function team, to be based in our London office. The successful candidate will join a growing Operations Department which supports Prescient’s project teams and senior management across our international offices.

The candidate will work with the Global Resourcing & Operations Consultant to enter and update project schedules into Prescient’s internal scheduling system, ensuring all milestones and deliverable dates are accounted for and reasonable; work with project managersto facilitate timeline revisions, maintaining and updating centralised schedules to ensure deadlines are met and global resources are optimally scheduled; and serve as an intermediary between Prescient’s off-site IT support team and employees in the London office.
This is an internal position, and will not be a client-facing role.

The Candidate:

The candidate should have experience in resource and/or traffic management, demonstrating highly developed organisational skills. The candidate should be a motivated, detail-oriented individual with an analytical mind, love of process and excellent communication skills, be able to meet and adjust to rapidly changing timelines, be capable of and comfortable with managing multiple priorities simultaneously, be reliable and consistent, and ideally have experience interacting effectively with multi-lingual colleagues across international offices.

The position offers an opportunity to work alongside seasoned industry professionals within Prescient, which has a merit-based culture and offers the opportunity to develop and progress quickly.


As a Resourcing & Operations Associate, the candidate’s focus will be on internal support functions, including:

  1. Project Planning - Working with the Global Resourcing & Operations Consultant to aid Project Managers globally in implementing Prescient’s structured planning methodologies for client-commissioned projects in a timely fashion
  2. Project Administration - Recording project data in the company database systems and maintaining project- and company-related data records
  3. IT Asset Management - Working with Prescient’s IT Department to provide IT support and asset management for employees in the UK office
  4. Reporting - Assisting the Global Resourcing & Operations Consultant with the regular generation of reports for Senior Management
  5. Other Duties - Assisting within other areas of the Operations Department when there is not a requirement for the above duties

The candidate will report into the Global Resourcing & Operations Consultant, based in London.

Personal Specifications:

The candidate should possess the following attributes:

-Attention to Detail-Having a keen eye and passion for detail

- Efficient Time-Management Skills - Finding ways to improve the efficient use of time. Consistently meeting deadlines and successfully multi-tasking

-Professionalism- Using both formal and informal processes to gain feedback on their own performance and development. Developing expertise to meet strategic priorities and company requirements.

-Strong Work Ethic-Consistently delivering to expectations and commitments, meeting or exceeding agreed standards by coming up with new ways to overcome challenging circumstances. Tracking progress and resolving issues promptly where necessary.

-Patience & Empathy - Having the ability to work with executives from other functions with patience and empathy, and the confidence to provide effective demonstration of processes and guidance where needed

Desired Skills and Experience:

A proven track record of relevant operations experience in an agency, consultancy or similar people-based environment with rapidly changing project needs is desired.

A suitable qualification in project planning methodologies, such as PRINCE2, and/or demonstrable experience in the same will be highly valued.

The candidate should possess a good level of IT and computer literacy, including knowledge of both hardware and software, which will be highly advantageous; proficiency in Microsoft PowerPoint, Word and Excel is a must, and experience with project management software will be looked upon favourably.

Required skills

  • Empathy
  • Organisational Skills
  • Project Management
  • Project Planning
  • Support Functions

Reference: 34625281

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