Our client, a leading main contractor within the social housing Decent Homes industry, are currently looking for a Resident Liaison Officer to join their team in Lancashire.
This is a long term contract, working on a kitchen and bathroom refurbishment programme. The hours of work are Mon - Fri 08:00 - 17:00 and the rate of pay is £12.40p/h.
The selected candidates main duties will be:
- To liaise closely with residents in their homes, to discuss their specific circumstances and create household profiles to assist the delivery of planned maintenance works programmes with the minimum of disruption.
- To work closely with external stakeholders in identifying solutions where residents have non standard installation requirements/difficulties.
- To assist the Project Managers in encouraging and developing resident participation in all aspects of scheme design and delivery.
- To be the first port of call for residents who are experiencing difficulties with the implementation of planned maintenance works.
This is an immediate requirement with interviews to be held ASAP.
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