Reservation Agent based in Leicester paying Circa £17k
Your new company
My client a well established rental company are now looking for a Reservation Agent to join their existing team.
Your new role
As a reservations agent you will ensure inbound phones are answered, and rental enquiries are converted into bookings, support managing the customer accounts over the phone, ensure systems are updated with notes, correct booking details, including groups, rental period, and additional charges. you will also be responsible for supporting the Reservation Manger in producing and sending the daily, weekly and monthly reports
What you'll need to succeed
you will have excellent interpersonal skills, and ability to work unsupervised. Good phone manner. Attention to detail. Ability to think on your feet and to work under pressure.
You will have 2 years experience within a contact centre environment and ideally an understanding of the rental market.
What you need to do now
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