Reservations Administrators - Car Rentals
Salary £17,830 + £1400 Bonus + Excellent range of benefits
Our client, a market leader in the Vehicle Leasing and Rental market, is looking to recruit experienced Rentals Reservations Administrators for their teams. Working within a very busy inbound customer focused rentals role, your daily duties will include the following:
- Taking incoming calls in relation to multiple rental bookings and reservations with clients
- Dealing with a high volume of calls, processing all requests
- Managing a busy email inbox with booking requests
- Providing a 1st class level of support to customers
- Processing live rentals bookings working at pace
- Working to client SLA's to ensure you are working within timeframes
- Liaising with suppliers, building relationships
- Dealing with individual and group bookings
This is an excellent opportunity, should you work within the rentals market currently or within a high volume customer service led role, looking for a new challenging opportunity.
To be considered to work for this superb employer, you must have the following:
- Vehicle Rentals or high volume customer service experience
- 1st class communication skills
- Able to work within a very busy, deadline driven environment
- Focused on providing a superb level of customer service at all times
- Excellent attention to detail, polite and courteous in approach
- Excellent problem solving skills and initiative in your day to day work
If you have the skills and experience outlined above, please telephone us IMMEDIATELY to be considered further.
Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 7 days please assume that you have not been successful for the role you have applied for.
- customer service
- car rentals