We are recruiting for a Reservationist to support in the conversion of enquiry to booking within this 131 bedroomed, 4 star country house hotel. Actively contributing to driving sales, your role will involve a variety duties including responding to enquiries from guests for room bookings, organising restaurant reservations and allocating hotel rooms. You will be required to complete all associated administrational requirements and liaise with the FOH team to ensure a seamless transition of information from the Revenue Office to Operations.
You will work as part of an experienced team and will be provided with excellent training and development.
Competencies of a Reservationist:
- You must be passionate about ensuring every reservation is a success and creates fantastic memories for our guests whilst demonstrating a thorough knowledge of hotel products and services.
- The ability to establish rapport and deliver high standards of service with a genuine and approachable manner is essential.
- In return you will be rewarded with a fun and engaging environment.
Hand Picked Hotels is a collection of 20 country house hotels throughout the United Kingdom and Channel Islands. With welcoming and charming service delivered in inspirational surroundings, our guests are encouraged to feel at home, relax, kick off their shoes and indulge!
Our core values are family, initiative, welcoming, individuality, and local engagement - you make it Hand Picked.
Candidates must be eligible to live and work in the UK.
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