Repairs Services Manager

Posted 8 March by networx Featured

Repairs Services Manager

Walton on Thames, Surrey

Salary:£40,000 FTE

7 month Fixed Term Contract, 35 hours per week

Our client is an award winning provider of affordable, quality homes, but their business is about more than property - it’s about people. They aim to put their residents at the centre of everything they do and offer first class services to all.

Their business is built around decades of experience in the social housing sector across the Midlands, London, Home Counties and the South East. They hold a stock of more than 24,000 homes and employ 600 plus staff to provide a high standard of service to their householders.

Over the next five years they plan to expand further, to increase their stock, and consolidate their offering within their current service areas. They aim to deliver value for money, while building at least 500 new homes a year, and continuing to raise their standards

Their success and their plans for the future would not be possible without their dedicated team of staff members. Every one of their employees help to make a difference to the lives of their residents and other local people, and they look after their team members well.

They currently have a temporary opportunity for a Repairs Services Manager to join their dedicated team in Walton on Thames and they really want to hear from you if;

  • Have experience of managing a repairs service call centre and a Handy person team.

  • Can ensure delivery of an effective responsive repairs service to their customers

  • Have experience of managing complaints procedures

  • Can demonstrate experience in implementing an effective pre and post inspection process for responsive repairs

This is a great opportunity for a motivated individual to manage a dedicated repairs services team. You will need to be able to demonstrate previous experience of managing and developing a team by meeting key performance indicators and identifying training needs for your team.

They recognise that people are at the heart of their business and that success is dependent on enthusiastic and committed colleagues. They make sure they feel supported and encourage a culture of opportunity and learning to enable colleagues to fulfil their potential and make a real difference to people’s lives every day.

Working for our client is incredibly rewarding. Everyone in their team makes a difference to people in the diverse and vibrant communities they serve.

In return, they reward their staff for their dedication by offering competitive salaries and an excellent range of employee benefits including:

  • 26 days annual leave entitlement per annum plus bank holidays

  • Opportunities to develop your career through internal and external training, professional qualifications, career coaching etc.

  • Generous pension scheme

  • Health Cash plan for discounted optical, dental and health

  • Childcare vouchers

  • Car allowance for certain roles

  • Perkbox

  • Free VDU tests

  • Long Service Awards

Reference: 34638638

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