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Rentention Account Manager

Rentention Account Manager

Posted 6 April by Mploy Staffing Solutions Easy Apply Ended
  • Responsible for the lapse performance on all large SME schemes (over £100k)
  • Responsible for discount spend and conversion of retained premium
  • Responsible for working with other departments to resolve any issues with clients schemes
  • Ensure any customer risk is flagged and acted upon with actions to mitigate

Outputs/Accountabilities

  • Responsible for the lapse performance on all large SME schemes (over £100k)
  • Responsible for discount spend and conversion of retained premium
  • Responsible for working with other departments to resolve any issues with clients schemes
  • Responsible for engagement level of all large SME schemes

Candidate Profile and Key Attributes

  • Proven track record in sales or retention required
  • Blue chip background with experience at the level of Brand/ Account/ Project Manager
  • Proven track record in project planning and execution
  • Demonstrate an understanding/appreciation of how to manage suppliers effectively
  • Experience across industry sectors and/or breadth in consultancy is ideal, but not essential
  • Strong conceptual and analytical thinking
  • Strong communication and facilitation skills
  • A passion for brands and the development of people
  • Pro-active in their approach.
  • Responsive, inclusive management style
  • Bright, intelligent and inspiring
  • Passion for quality and highest levels of service
  • Innovative (creative, able to challenge, improve)
  • Positive, energetic team player
  • Compassionate, sensitive and totally trustworthy
  • Strong B2B presentation skills

Working hours will be on a shift basis and don't include weekends.

£18,000-£19,500

Required skills

  • Retention
  • account manager
  • insurance
  • customer service

Reference: 34844201

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