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Relationship Manager - High Wycombe

Posted 31 January by Dynamite Recruitment Solutions Ltd Easy Apply Ended

Relationship Manager /Account Manager
High Wycombe
9am to 5.30pm Monday to Friday
£22,000 with a potential bonus of £2,400

Relationship Manager/Account Manager required for a leading Automotive company based in High Wycombe.

As the Relationship/Account Manager you will be working for this company's largest client, making outbound calls to an existing, warm customer base to identify how things are going overall with the service they are being provided.

The Role:
· Make 70 outbound calls per day to customers
· Identify overall customer satisfaction with each customer and identify any problems they are having with their finance
· Negotiate renewal premiums and finance extensions
· Provide excellent customer services and manage the customers expectation
· Manage the completion of important documentation and general administration

Key Requirements:
· Excellent customer service
· Experience making high volume calls, 50+ calls a day
· Outbound account management experience, some sales experience is desirable but not essential
· Ability to identify problems and initiative to problem solve

If this sounds like the role for you, please contact Daniela Ioviero on or apply now!

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Required skills

  • KPI
  • Mercedes
  • call centre
  • motor
  • customer service
  • automotive
  • negotiation
  • contact centre
  • outbound
  • call center
  • citroen
  • contact center
  • (Sales
  • AuDI
  • pergueot
  • range rover

Reference: 34361902

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