Job title: Reinsurance Technician

Salary: up to £65,000

Location: London

OVERVIEW

Our client, a reinsurance division of a leading global insurance broker, is offering an excellent opportunity for a Reinsurance Client Service Technician to join their growing team. The successful candidate will be integral to the team, handling claims processing, slip preparation, and delivering full support to brokers.

Our client is considering candidates from any line of business.

RESPONSIBILITIES

• Process Proportional and Non-Proportional accounts, Excess of Loss, and Claims
• Engage with clients and carriers on a technical level
• Independently manage priorities and support team colleagues to ensure customer satisfaction
• Build and maintain relationships with internal and external clients
• Participate in client and reinsurer meetings as required
• Provide broker support including debroking, risk sign down, and account statistics maintenance
• Negotiate and manage Excess of Loss claims, including complex claims and underwriter representation
• Utilise electronic methods throughout the full process

EXPERIENCE

• Any line of business accepted but MUST have reinsurance experience, with a strong understanding of processing all risk types, proportional, excess of loss premiums, and claims
• Familiarity with Salesforce and Open TWINS is advantageous
• Ability to build and maintain good business relationships with clients, insurers, and associates
• Strong communication skills, both verbal and written
• Proven problem-solving skills and ability to adhere to industry standards and procedures
• In-depth knowledge of IMR, CLASS, ECF, LORS, and Microsoft products

SKILLS

• Strong technical knowledge of the Lloyd's and/or Company Reinsurance market
• Ability to work independently and manage priorities effectively
• Excellent problem-solving and negotiation skills
• Proficiency in using electronic methods throughout the reinsurance process

If you have the relevant experience or know someone that does please contact me now on 07458 162853 or email us at