Registered Manager London. Permanent - Full Time.
Are you and experienced Registered Manager looking for an exciting new opportunity?
Pulse provides safe, effective social care and health support services to people in their own environment. We work as a trusted partner with a variety of organisations to provide 'care packages’ in the community. These include hospitals and primary care trusts, local authorities, GPs, charities, case-management companies and voluntary organisations as well as private individuals
Pulse support people with a variety of specialist care and nursing needs. Our aim is to make a positive difference to the well-being of individuals and where possible improve their wellbeing. We work with over 200 commissioners nationwide and work in partnership with clients and commissioners to design very specific and personal clinical care plans to enable our clients to live as independently as possible, encompassing their likes, dislikes and preferences wherever possible.
To do this, we require a confident and passionate Registered Manager to join our friendly, hard working team within London.
Reporting to the Operations Manager, the Registered Manager has responsibility for the activities of the branch, as regulated by CQC. Maintaining relationships with existing clients, building new client relationships and ensuring the service is safe, effective, caring, responsive and well led. This is a 'hands on’ operational role and you will responsible for office staff and all care packages across the board.
Responsibilities of the role will include but are not limited to -
Directly managing staff within the office delegating responsibilities and authority where necessary. This will also include appraisals and monitoring internal KPI’s for the professional development of office staff.
Ensuring excellent relationships are maintained with external service users.
Dealing with any complaints or issues quickly and efficiently in line with company policy and procedure.
- Ensuring branch’s compliance with quality policies and procedures, legislative requirements and keeping up to date with changes, including a NHS Framework Agreement and Care Standards.
The internal recruitment of office, including interviewing to increase staff headcount.
The ideal person for this role will be passionate and enthusiastic, and not afraid to take on a challenge. You will possess a clear understanding of the health industry and will ideally have a background and good knowledge of care / nursing. You will be a practical thinker and an excellent communicator at all levels who is able to work well under pressure, never losing sight of the end goal - to deliver an exceptional level of service to our clients.
As a Registered Manager within Pulse Community Healthcare you will benefit from-
Excellent rates of pay
Direct support from the Operations Manager
Excellent holiday package, including bank holidays
Ongoing training throughout your career - including refresher training
Working for a company voted as one of the Sunday Times Best 100 Companies to Work For- Pulse Community Healthcare are committed to providing an enjoyable and rewarding working environment
Consistency of working with the same clients and supportive teams
£1000 referral fee
Working within a niche market and really changing the lives of the individuals we work with
This role is permanent and full time and you will be based at our branch in Kings Cross, in London City Centre.
For more information on this excellent opportunity or to apply for this role please contact Laura Gee at Pulse Community Healthcare or follow the link below.
Should you not have heard back from us within 14 days of your application, unfortunately you have been unsuccessful on this occasion.
- Care Plans
- Maintaining Relationships
- Working Team
- Clinical Care