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Regional Market Research Manager

Posted 18 April by PE Global Easy Apply Ended

PEGlobal are looking for a Regional Market Research Manager for our multinational pharma client based in the High Wycombe area on an initial 6 month contract(half time hours/20 hours per week).

Role Outline
The CIE Analytics – Contractor will be part of the Customer Interaction Analytics CoE and a key partner to regional and local Customer Excellence and business teams to maintain and enhance the current CRM KPI reporting in place – collaborating across the region as a key contact point to ensure optimum usage of our reporting technology 

Main Responsibilities of the role:

  • Maintains and enhances current CRM KPI-reporting platforms that enable key stakeholders to take appropriate action – leveraging an operational network of IT and local business partners 
  • Acts as core contact for iQlik community around operational analytics 
  • Owns the release management process together with IT colleagues to gather requirements for changes/enhancements to current reporting platforms, aligns on priorities with the CoE Head and ensures a quality release and delivery by development partners 
  • Transfers knowledge to the organization by maintaining a core set of training materials in order to help business partners accomplish fact-based decision making and have a deeper understanding of the available information and reports. 

Desired Experience and Background of the successful candidate

  • Bachelors or Master’s degree in a related field with strong academic performance with analytic and quantitative coursework is required 
  • Solid understanding of the pharmaceutical industry 
  • Good knowledge in CRM analytics and performance dashboard generation 
  • Experience with Qlikview, QlikSense from a business user perspective 
  • Networker - reaching out and collaborating with other departments 
  • Detail-oriented and highly organized 
  •  +As a plus: Knowledge in SPSS Statistics and statistical analysis and modeling 
  • High motivation, good work ethic, maturity and personal initiative; 
  • Ability to meet important deadlines, manage critical initiatives and work well under pressure 
  • Strong oral and written English communication skills; 

 Will involve international travel with virtual team and network in EMEA

Reference: 34938073

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