Regional IT Sales and Operations Manager

Posted 15 May by Heat Recruitment Easy Apply Featured

This is an exciting opportunity for an experienced IT Sales Manager to join a thriving Managed Service Provider who are looking for a commercially focussed leader. This is a role that holds responsibility for the entire Peterborough operation and oversees both the Technical and Sales teams.

Responsibilities:

  • Delivering the Profit and Loss account for the regional office
  • Attending new business meetings and winning clients for the office
  • Account Managing a small set of key clients in the region
  • Delivering the project number for the regional office by managing the team to deliver the results.
  • Delivering the hardware and software sales number for the office by managing the team to deliver the results.
  • Managing the team including, the Account Manager(s), Helpdesk Manager, Client Experience Manager and the Lead Consultant.
  • Ensuring high levels of client retention through exceptional service delivery
  • Delivering our people promise including Personal Development Reviews, 1 to 1 meetings and Career development
  • Visiting clients when and where you are needed to support the team
  • Mentoring and developing members of the team by spending time with them
  • Owning and delivering the local marketing plan alongside the marketing function
  • Ensuring that management information and data is accurate and up to date
  • Manage the team of Technical Consultants alongside the Lead Consultant to uncover project and recurring revenue opportunities
  • Recruiting members of the team as and when needed by working with the HR function
  • Ensuring high levels of team retention and motivation through management and leadership
  • Ensuring that all client IT Roadmaps are updated and accurate at all times
  • Ensuring that all clients are visited once per quarter (or as appropriate)
  • Holding weekly update meetings with the team to inform them of what is going on
  • Holding a team meeting once per month
  • Actively contributing as part of the management team

Required skills

  • Management

Reference: 34649325

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