Refund Assistant

Posted 5 April by Reed Featured
Working for a market leader you will be working in a vibrant team of 8 contacting customers and advising them of the refund owed to them due to overpayment.

You will make contact and arrange for the refund to be paid.

Other duties include: 


• Issuing refund letters to customers
• Follow up initial letters via phone call 
• Answer customer calls and update all relevant information and details 
• Mailing confirmation letters and refund cheques

You will have an excellent telephone manner and have the ability to work as a team player. 

This role would suit an individual who has previously worked in an office or retail environment. 

This role is an initial 3 month fixed term contract

For further details please contact me: emma.piorkowski@reedglobal.com


Reed Specialist Recruitment Limited is an employment agency and employment business

Application questions

Do you have customer service experience?
Are you immediately available?

Reference: 34839840

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